Fast, Reliable Plumbing That Gets Your Home Back to Normal
When something goes wrong with your plumbing, you need someone who shows up quickly, explains your options clearly, and gets the job done right — so you can stop worrying and get on with your day.
Why customers choose us
What makes Wizard Plumbing and Drain stand out
01
Rapid Response in Urgent Situations
When plumbing emergencies strike — often at the worst possible time — customers hire Wizard Plumbing because they respond faster than competitors and dispatch technicians the same day. This speed directly prevents further damage and disruption to homes and businesses.
“Wizard plumbing was the quickest of them all and could dispatch someone urgently.”
02
Thorough, Expert Problem Solving
Customers choose Wizard Plumbing when they need a team that goes beyond the surface issue — diagnosing the full scope of a problem and executing a complete, lasting fix. Their technicians bring hands-on expertise that handles complex, non-standard situations with precision.
“Wizard Plumbing proved to be — by far — the most honest, fair, competent, experienced and thorough.”
03
Keeping Life and Business Running
Customers hire Wizard Plumbing when downtime is not an option — whether it means getting kids back to hot showers or keeping a business open the next morning. Their ability to resolve critical plumbing failures within hours makes them a reliable partner when the stakes are high.
“I would not have been able to open my business the next day without his help.”
What customers love most
Consistently praised by reviewers
Same-day and urgent dispatch
“Wizard plumbing was the quickest of them all and could dispatch someone urgently.”
Fast response to emergencies
“Ammar from Wizard plumbing came out same day to fix me emergency. I would not have been able to open my business the next day without his help.”
Multiple repair options with clear pricing
“Wizard Plumbing came through, assessed the situation, and gave me a number of options, each with associated costs.”
Thorough, high-quality workmanship
“They not only replaced the water heater but also fabricated a custom pan to adhere to the current drain that was in place. They also replaced the leaky hot water valve as well as an automatic shut off valve.”
Courteous and attentive technicians
“Throughout the whole time, they were curious, attentive, and thorough.”
Honest and fair dealings
“Out of all the plumbers I've done business with over the years, Wizard Plumbing proved to be — by far — the most honest, fair, competent, experienced and thorough.”
Specialist expertise in water heater replacement
“Both techs were courteous, professional, knew exactly what they were doing as they were specific to water heaters.”
Responsive dispatch and communication
“The dispatch was super responsive to start.”
The little things that matter
Beyond expectations
Same-Day and Urgent Dispatch
When customers face plumbing emergencies, Wizard Plumbing moves quickly to get someone on-site the same day — often within hours of a call or email — so that disruption to daily life or business operations is kept to a minimum.
Thorough Problem Explanation
Technicians take the time to answer customer questions fully and walk through what they've found, helping homeowners understand exactly what's wrong and why a particular fix is needed rather than just presenting a bill.
Multiple Options with Clear Pricing
Rather than pushing a single solution, the team presents customers with a range of repair or replacement options alongside associated costs, giving people the information they need to make a confident decision.
Custom Fabrication On the Spot
When a standard part or fitting won't suit the existing setup, technicians fabricate custom solutions — such as a bespoke drain pan — on-site rather than leaving the job incomplete or requiring a return visit.
Going Beyond the Stated Job
The team routinely addresses related issues discovered during a visit, such as replacing a leaky hot water valve and adding an automatic shut-off valve alongside the primary water heater replacement, so customers aren't left with lingering problems.
Flexible Co-ordination Around Customer Needs
When a job requires the customer to handle something themselves — such as modifying a framed enclosure — the technicians step away gracefully, attend another call, and return promptly once the customer is ready, keeping the overall timeline on track.
Respectful Handling of the Home
Technicians move appliances like washers and sinks to create access, then work carefully within the space, reflecting an awareness that they are guests in someone's home and that the surrounding area matters as much as the pipe being fixed.
Responsiveness Before Business Hours Even Begin
Customers who reach out outside of normal hours — including on Sundays — receive replies first thing Monday morning, signalling that the business treats urgent situations with genuine priority rather than leaving people waiting.
Tips for your first visit
Make the most of your visit
Reach Out on Weekends
Wizard Plumbing monitors messages even on Sundays, so emailing after hours can get you a response first thing Monday morning.
Ask for Same-Day Dispatch
Reviewers found that Wizard Plumbing can often send a technician urgently, even for serious emergencies like a flooded utility room or a failed water heater.
Request a Range of Options
Technicians will walk you through multiple solutions at different price points, so you can choose the scope of work that fits your situation.
Prioritize Quality Over Price
As one reviewer noted, looking for quality rather than the cheapest option pays off — the workmanship and thoroughness justify the cost.
Ask Plenty of Questions
Technicians are described as attentive and patient, so don't hesitate to ask as many questions as you need to fully understand the work being done.
Call for Business Emergencies
Wizard Plumbing handles commercial urgent calls too, with same-day service that can get a business back up and running before the next working day.
More reasons to visit
There's always more to love
Creative problem-solving on the spot
“the pair not only replaced the water heater but also fabricated a custom pan to adhere to the current drain that was in place”
Comprehensive repairs beyond the original scope
“They also replaced the leaky hot water valve as well as an automatic shut off valve”
Reliable availability on weekends and outside business hours
“Since it was Sunday I had to email a few places and one of them was Wizard plumbing. Monday morning I got a few responses but Wizard plumbing was the quickest of them all”
Work completed within hours, not days
“They got the job done wonderfully and quickly within a few hours; this was exceptionally important as we have little kids”
Capable of tackling complex, awkward installations
“Water heater two stories down and in a weird framed in closet the tank did not fit out of”
Advanced drain-clearing procedures for serious blockages
“He had to perform a major hydrojetter procedure on my plumbing. Everything works great now”
Earns long-term customer loyalty through consistent performance
“Out of all the plumbers I've done business with over the years, Wizard Plumbing proved to be — by far — the most honest, fair, competent, experienced and thorough”