Find the Right Drink for Any Occasion, Every Time
Whether you're tracking down a hard-to-find bottle or discovering something new, Total Wine & More San Mateo has the selection and knowledgeable staff to make it happen.
Why customers choose us
What makes Total Wine & More stand out
01
Find a Specific Bottle Fast
Customers come in looking for hard-to-find or specific labels and rely on staff to locate them efficiently. The team actively searches the store to ensure shoppers leave with exactly what they came for.
“She went around the store and collected all 3 bottles for my friend and I!”
02
Discover the Right Drink
Shoppers who are unsure what to buy hire this store for knowledgeable, personalized recommendations. Staff bring real product expertise that helps customers confidently choose something suited to their taste.
“The staff was very helpful and very knowledgeable about their products. They provided me with great suggestions.”
03
Explore and Learn About Drinks
Customers hire this business to deepen their knowledge through hands-on experiences like wine classes and tasting-sized bottles. The guided learning environment makes it easy to expand preferences without committing to a full purchase.
“Went there for a wine class. The gentleman running it was a delight and the class was well worth it! After the course, the instructor even helped us find some new things to our taste that weren't a part of the course.”
What customers love most
Consistently praised by reviewers
Staff who track down specific products for customers
“She went around the store and collected all 3 bottles for my friend and I!”
Knowledgeable staff with tailored product suggestions
“The staff was very helpful and very knowledgeable about their products. They provided me with great suggestions.”
In-store wine education classes
“Went there for a wine class. The gentleman running it was a delight and the class was well worth it!”
Vast selection spanning wines, spirits, beers and mixers from around the world
“A huge collection of wines and other drinks from across the globe. They have vodka, margarita, beers homegrown and others, whiskey and many more.”
Mini tasting-size bottles to try before committing to a full bottle
“I love the mini whisky tasting bottles. Good way to try a drink without having to buy a big bottle.”
Small 100ml bottles available as travel carry-ons or souvenirs
“Small 100 ml bottles for carry on in flights and or as souvenirs.”
Friendly, energetic staff greetings from the moment you walk in
“She greeted us with a very friendly and energetic energy!”
Prices that span a broad range to suit different budgets
“Huge selection of items from a spectrum of prices to taste.”
The little things that matter
Beyond expectations
Staff Who Actually Listen
When customers share what they're looking for, staff don't just point down an aisle — they engage with the request directly, asking clarifying questions and working to understand exactly what the customer needs before offering help.
Hands-On Help Finding Specific Items
Rather than leaving customers to search on their own, staff physically accompany them through the store to locate specific products, even tracking down multiple bottles of the same item across the floor.
Personalised Product Recommendations
Staff draw on genuine product knowledge to offer tailored suggestions — whether a customer is hunting for the right Champagne or curious about a new wine style — rather than defaulting to generic best-sellers.
Going Beyond the Transaction
After a formal interaction ends — like a tasting class — staff continue to help customers explore products suited to their personal taste, treating the relationship as ongoing rather than transactional.
Warm, Energetic Greetings
Customers are met with a genuinely friendly welcome from the moment they walk in, setting a tone that makes the shopping experience feel personal rather than routine.
Educational Experiences In-Store
The store hosts wine classes led by knowledgeable instructors, giving customers a hands-on way to deepen their understanding of what they're drinking — a step well beyond simply stocking shelves.
Mini Bottles for Low-Risk Exploration
A curated selection of small-format bottles lets customers sample spirits like whisky before committing to a full-sized purchase, making it easier to try something new without any pressure.
A Range That Covers Every Occasion and Budget
The breadth of selection — spanning price points, categories, and origins — means customers arriving for very different reasons all leave with something that fits their specific situation, from travel-sized carry-on bottles to vintage finds.
Tips for your first visit
Make the most of your visit
Ask Staff for Recommendations
The staff are knowledgeable about their products and can point you toward great selections — whether you're hunting a specific bottle or open to suggestions.
Try Mini Tasting Bottles
Pick up small tasting-size bottles to sample a whisky or other spirit before committing to a full-size purchase.
Grab Flight-Friendly Minis
The store stocks 100ml bottles that work perfectly as carry-on travel sizes or as compact souvenirs.
Sign Up for Wine Classes
On-site wine classes are run by knowledgeable instructors who will also help you discover bottles suited to your personal taste after the session.
Come with a Specific Ask
Telling staff exactly what you're looking for — even a hard-to-find label — helps them go the extra mile to track it down for you.
Explore the Full Range
Beyond wine, the store carries a wide spectrum of spirits, beers, mixers, cocktails, and snacks spanning a broad range of prices.
More reasons to visit
There's always more to love
Snack prices that beat big-box retailers
“The Sahale snacks were cheaper than target!”