Your reliable base for work, events, and life in Palo Alto
Whether you're here for a conference, a concert, or just need a clean and comfortable place to land, we handle the details so you can focus on what brought you here.
Why customers choose us
What makes Courtyard by Marriott Palo Alto Los Altos stand out
01
Reliable, Clean Comfort Every Stay
Guests consistently hire this hotel to deliver a clean, well-maintained room they can count on without surprises. The predictable quality gives travelers — whether for business or leisure — the peace of mind they need to focus on why they came.
“The rooms are spotless and nicely set up.”
02
Friendly Staff Who Solve Problems
Customers choose this hotel when they need a team that goes beyond check-in and actively anticipates and resolves issues on the spot. From handling room-readiness hiccups to leaving birthday cards, the staff turn potential friction into memorable moments.
“One of the two reserved rooms were not ready and adjustments were made for us.”
03
Convenient Base for Local Events
Guests hire this hotel as a well-located hub when attending nearby events, concerts, or activities, valuing the easy access and on-site amenities that remove logistical stress from their trip. The hotel's proximity and Uber-friendly setup make getting to and from venues straightforward.
“Easy Uber drop off and pick up.”
What customers love most
Consistently praised by reviewers
Clean, well-maintained rooms
“The rooms are spotless and nicely set up.”
Friendly, proactive staff
“The staff are very friendly and proactive, always checking if guests need any help.”
On-site restaurant and bar
“The restaurant and bar on the first floor make it convenient to dine in without having to step out.”
Free evening snacks for all guests
“They offer free evening snacks for all guests, which is a nice touch.”
Thoughtful personal touches (e.g. birthday card)
“I came here on my birthday and they left me a birthday card. At a courtyard. Nice work Marriott!”
Quick and efficient check-in
“Check-in was quick and efficient.”
Well-equipped gym
“Weight room had everything needed for a good workout!”
Convenient location for local events
“Great location for BTS concert at Stanford Stadium. Rooms were clean and quiet.”
The little things that matter
Beyond expectations
Birthday recognition
The team goes out of their way to acknowledge personal milestones — leaving a birthday card in the room for a celebrating guest, turning a standard stay into something quietly memorable.
Proactive, aware staff
Staff take the time to understand why guests are visiting — whether it's a major concert at a nearby venue or a family trip — so they can offer relevant, timely help rather than generic service.
Flexible problem-solving at check-in
When a reserved room isn't ready, the team steps up with practical adjustments rather than leaving guests to wait without support, keeping arrivals smooth and stress-free.
Complimentary evening snacks
All guests are offered free evening snacks — a small but appreciated gesture that adds a sense of hospitality beyond the standard room-and-key transaction.
Thoughtful dining options for diverse tastes
The on-site restaurant goes beyond generic hotel fare, offering dishes like salmon and chicken tikka that resonate with guests from a range of culinary backgrounds.
Consistently spotless rooms
Multiple guests independently highlight cleanliness as a standout detail — not just adequate, but genuinely well-maintained and thoughtfully set up on arrival.
Staff check-ins during the stay
Rather than disappearing after check-in, staff actively look out for guests throughout their visit, checking whether anything is needed without waiting to be asked.
Efficient, frictionless check-in
The arrival experience is consistently described as quick and smooth, respecting guests' time from the very first moment they walk through the door.
Tips for your first visit
Make the most of your visit
Dine in the restaurant
The on-site restaurant and bar means you can enjoy breakfast and dinner — including standout dishes like salmon and chicken tikka — without leaving the hotel.
Catch free evening snacks
All guests are offered complimentary evening snacks, so take advantage of this perk during your stay.
Use Uber for easy transfers
The hotel has a straightforward Uber drop-off and pick-up setup, making it simple to get to nearby events or attractions without hassle.
Hit the weight room
The gym is well-equipped with everything needed for a solid workout, so pack your gym gear.
Mention special occasions
The staff notice personal milestones — one guest received a birthday card during their stay — so it's worth letting the team know if you're celebrating something.
Expect proactive, friendly staff
Staff are known to check in on guests and make accommodations when needed, so don't hesitate to reach out if you have a request.
More reasons to visit
There's always more to love
Easy rideshare access
“Easy Uber drop off and pick up.”
Quiet, restful rooms
“Rooms were clean and quiet.”